Staying Alive: Surviving the Online Review

According to an online customer intelligence tool, 92% of internet users read…


Going Beyond the Survey: Engagement through Facilitated Dialogue

Although it's been months since AASLH's 2013 Annual Meeting in…


Spring Training in St. Paul

I always enjoy attending the Minnesota Evaluation Studies Institute’s Spring…


Impact of One Time Field Trips on Student Learning

The Crystal Bridges Art Museum and the University of Arkansas recently worked…


A Little Help from Our Friends: AASLH Technical Leaflets

The key reason we named our original Educators and Interpreters blog…


iPad Interviews at Monticello

During this past year, Monticello undertook a three-stage visitor evaluation to…


Get Your Feet Wet With Visitor Surveys

Many years ago, I worked at a small historic site in Virginia. Every Monday…


Jump Right In And Get Your Feet Wet!

Wednesday, July 31, 1 to 2:30 p.m. Eastern (login at 12:45 p.m.)   You're…


I'm Staring at 100 Completed Comment Cards. Now What????

You know they’re there. That stack of completed comments -- the 3x5 cards,…


Tour “Too Rushed” Not About Time – Who’d Have Thunk?

At Thomas Jefferson’s home, Monticello, we receive a lot of visitor feedback…