Creating a Holistic Visitor Experience
“Customer journey mapping” or “customer walk-through assessments” are relatively new [...]
Create a Social Media Quiz for Your Museum
If you're as addicted to Facebook as I am, you're [...]
COVID-19 Resources for History Organizations
As history organizations around the country adapt to the [...]
Conversations and Surveys for History Organizations
As history organizations around the country adapt to the [...]
Context for History Is Not Comfortable
Prior to agreeing to reprint my "History Is Not Comfortable" [...]
Conquering the Fear of Fundraising at Museums and Historic Sites
The leadership team for our largest fundraiser, History with [...]